Here is a simple explanation of local services that foreign residents in Japan often need to use.
From visiting the city office to mailing a package, there are many things that may feel unfamiliar at first. This guide introduces the basics—so you’ll know where to go, what to bring, and how things work.
You’ll learn about:
- City office visits for residence registration, health insurance, and your My Number card.
In Tokyo, this is usually your ward office (区役所)—for example, Shinjuku Ward Office or Setagaya Ward Office.
In most other cities, it’s called a city hall (市役所)—like Kyoto City Hall or Osaka City Hall.
- Post office services like sending mail, paying bills, or setting up redelivery.
- Utility accounts for water, gas, and electricity—and how to manage bills.
- And where to find multilingual help desks or local support centers in major cities.
Each voice guide is short and practical, helping you feel more confident as you navigate daily life in Japan.
